For owners of premium Mercedes-Benz vehicles produced between 2011 and 2015, the acronym NTG 4.7 (New Telematics Generation 4.7) is central to the infotainment experience. This system powers navigation, audio, Bluetooth connectivity, and vehicle settings in models such as the C-Class (W204), E-Class (W212 facelift), M-Class (W166), GL-Class (X166), and SLK-Class (R172).
A: No. NTG 4.7 hardware does not support native CarPlay. However, some aftermarket modules (e.g., JoyeAuto, Unique Auto Developments) can add CarPlay after the firmware update.
A successful update will make you wonder how you ever tolerated the old software. Frequently Asked Questions (FAQ) Q: Is the NTG 4.7 firmware update free? A: If you download it from unofficial sources, yes, but with risk. Dealers typically charge for the service. Some map update packages include firmware updates for free.